Frequently Asked Questions
Everything you need to know about dining and ordering from Kells Restaurant & Pub
Do you offer nationwide shipping for your signature foods?
Currently, we offer local delivery and pickup for our full menu. Select dry goods and branded merchandise can be shipped nationwide via standard ground shipping.
How do I handle a return or issue with my food order?
Due to the perishable nature of our products, we do not accept returns on food. However, if there is an issue with your order quality or accuracy, please contact us immediately for a refund or replacement.
What payment methods do you accept online?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay and Google Pay for a seamless checkout experience.
Are there gluten-free or vegetarian options available on your menu?
Yes, we offer a variety of dietary-friendly options. Please look for the 'GF' or 'V' icons on our digital menu, and feel free to specify any allergies in the order notes.
How is the food packaged for delivery to ensure quality?
We use eco-friendly, insulated packaging designed to maintain the optimal temperature of your meal, ensuring it arrives fresh and ready to enjoy.
Can I purchase digital gift cards for the restaurant?
Absolutely. Digital gift cards are available for purchase on our website and are delivered instantly via email. They can be redeemed for both online orders and in-person dining.